PRIVACY: We are committed to mainting the privacy of YOUR information and offer you as much choice as possible regarding the control and use of your private information. We collect certain material fom you for promotions and events that we think might be of interest to you. In no way will golfanimalheadcovers.com sell or distribute information regarding you or your private information to any company or individual.

RETURNS: Returns If you are unsatisfied with our product, you may return before 21 days from the date that the product was originally shipped to you for a refund according to the following terms. To obtain a refund, your return must be postmarked 21 days from the date that the product was originally shipped to you. All returns are subject to a 35% administrative handling and restocking fee. We do not refund or credit shipping charges for any shipments. Please note, the following terms apply for all returned items: To return a product for an exchange or refund you will need to obtain a Return Merchandise Authorization (RMA) number by contacting the returns department at 1-630-513-9882, with speak with a customer service representative. Please Note: We cannot process or refund packages marked "Return to Sender." Refunds will be issued to the same credit card that was charged when ordering the product. To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. Returned products must be sent to the following address: Only Golf Gifts Shipping Department 602 sidwell Ct, Suite #X St Charles IL 60174 We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery. After the shipping department receives your return, it generally takes 2 business weeks or sooner to process your refund. Once a return is processed, it usually takes 3-5 business days for this return to be posted to your account, depending on your financial institution. Shipping Terms The standard ground mail service is shipped via the United States Postal Service First Class Mail. With our Expedited Shipping Option (if available), we will make your shipment our priority and ship these packages out the same day for all orders placed before 10:00 AM and the next day for all orders placed after 2PM CT (packages will arrive within 1-4 business days). Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times. We do not refund or credit shipping charges for any monthly shipments. Thank you January 15th 2011 is the final date for Christmas 2010, RA Numbers must be used for returns.

There is no return for custom apparel, such as Knickers or Knicker Caps,once you buy it, you own it. No Exceptions!